If you’ve taken the brave steps towards creating a business on your own terms and given up the 9 to 5 of the average job, the rewards of running your company from home can be great. However, you’ll have challenges to face along the way, especially as you’re unlikely to have a fleet of staff behind you and you’ll be carrying out each task yourself. For your fledgling company to make an impact on the market; you’ll need to ensure that each area of your business looks polished and trustworthy (no matter how much panic there might be behind the scenes). The following are some ideas to consider if your small business needs a boost to increase customer appeal, and how you can utilise the right tech for the job.
Boosting Traffic
When you’ve set up your office space, invested in the internet, phone and tv deals, and ensured you’ve worked out a productive schedule; it’s time to focus on bringing those customers towards your business. To increase the flow of traffic to your online company; you’ll need to ensure that your marketing strategy and engagement outlets suit your target audience. You don’t have to invest large sums of money into hiring a marketing team; you can check out what free techniques and routes to successful marketing there are and invest your time in some.
You don’t have to post every day either; utilise a social media management tool and plan your weekly engagement before leaving to your software to put things out there on time for the rest of the week. It’s a wise idea to keep an eye on your social media replies and responses so that you can be part of a conversation and answer any specific questions. Send out a monthly email to encourage consumers your way; you can give them special discount codes and inform them of any new services or products that are on offer. Make sure the emails are simple to understand, appealing to the eye, and call to actions can be carried out quickly; your potential consumers will appreciate the positive encounter.
Customer Care
Although every level of communication with your clients and customers should remain professional; this shouldn’t affect the level of care and service that you give to everyone. Excellent customer care will ensure that you’ll gain a strong following of brand ambassadors who will promote your business without you having to do anything. Become the brand that people have only heard good things about and encourage new clients towards your business every day. Utilise popup technology on your website to let customers know there’s somebody to contact should they need help. If you’re not at a stage where you’re able to invest in new tech and software; ensure that any contact details are made clear, and it’s simple to email or message you; if a person feels that you’re unable to reach, they’ll go elsewhere to spend their time and money.
Keeping your target market in mind at all times will help you to bring an increasing number of customers towards your business. Make sure that you’re making contact with your audience regularly, look like a legitimate and professional company at all times, and look after the clients that do choose to do business with you to the best of your ability. Keep up the work on each of the previously mentioned areas, and you’ll be expanding your customer base in no time.
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Marshal Hubs
Priyanka Srivastava
John Stephen
Nathan Smith